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OUR VISION
"We will attract and retain customers by providing a distinctly superior broking service to that of our competitors. We will ensure our customers recognise our distinction as excellent value and the ongoing relationship as essential to the success of their own business enterprise".
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The Steel Pacific Difference
From our beginning, we have always endeavoured to be markedly different from our competitors. It is our belief the following highlights the differences.
• Steel Pacific Insurance Brokers has a strong belief in the successful future of Australia and we are supportive of Australian industry.
• We have earned a marketing presence dependent upon results and reputation.
• We are focused on a distinct range of tasks for a preferred style of client.
• Our management is not influenced by foreign shareholders and analysts – Steel Pacific Insurance Brokers is managed by working director-shareholders; all practicing brokers.
• Commitment to long term staff stability with the objective of providing high levels of job satisfaction and fulfilment.
• An expert buyer of risk management services.
• A general insurance broker where Customer Service is an attitude – not a Department.
Unlike underwriting agencies and insurance brokers operating under agency agreements with insurance companies, Steel Pacific Insurance Brokers is an intermediary acting impartially and independently on behalf of you, the insurance buyer.
Steel Pacific Insurance Brokers has never received income from insurers for Placement Service Agreements (PSA’s) and has a completely open remuneration policy.
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